THE CHALLENGEChinese New Year provides a strong business opportunity for brands, but it’s a crowded window with many attempting different activations based on similar insights. Identifying a key issue faced by youths during CNY – awkward questions from nosy aunties making the annual family reunion an unpleasant one for Coke's core consumers - We were tasked to spark curiosity, interest and impact among the youth in the weeks leading up to CNY.
To kickstart the campaign, we created ‘meme’ style posts and used reputable and relevant influencers. We turned the unpleasantness of awkward conversations in to witty content, all tagged with the catchy hashtag #CNWhyyy.
Once we got the buzz going, we created small videos utilising the awkward questions our target audience are asked during CNY; "Girl ah, got boyfriend already or not?", "How's your results from school? Got 'A's?".
We also created 15s TVCs to capture the attention of our target audience on Facebook. The awkward questions created an opportunity to introduce the intrinsic qualities of Coca-Cola during the Chinese New Year season.
Impressions on social media
Coca-Cola achieved an EMV of S$160k, 7x higher than expected. In the end, influencers managed to reach 1.4M users with well over 9K engagements for the teaser campaign, and +80% of the influencers used for the campaign outperformed their average engagement rate by 150%.
In Malaysia, Coca-Cola achieved an engagement rate of 86% – 6% more than Chinese New Year in 2016. In Singapore, Coca-Cola achieved an engagement rate of 0.84% across all posts – 18% more than CNY 2016.
Overall the campaign saw an average engagement rate uplift of 12% for both markets – and was featured by regional media such as Mumbrella and Marketing-Interactive.